Voice Application DevelopmentNeed to do something a little different on the phone? Not all calls need to be answered by an operator in fact there are quite a few that are better handled by "something else". Do you want to have your resources teid up answering the same questions time and time again? Are you looking for a way to better qualify potential customers? The applications that the people at JBO Communications have deployed range from simple prompt playing to conducting hearing tests by phone to voicemail system to support the needs of entire countries. So if you feel you have a call handling problem that could be solved by a different approach why not contact us and we'll help you find a better solution. Some of the features we offer include:Servers are located in a carrier grade data centre providing a reliability that cannot be achieved in a corporate environment. Fault tolerant infrastructure. Ability to handle 100s of concurrent calls Ability to integrate with web based applications and SMS allowing you and you customers to access data from anywhere. Origin dependant and CLI based applications providing the ability to tailor services to the specific callers needs. Use your voice our one of ours. JBO Communications can arrange for "voice talent" to give your application truly professional results. No go no answer abilities. If an external resource is unavailable the caller can be played a message and requested to call back without answering the call saving the caller frustration and you money. Hosted applications can be developed on either a fee for service basis or done on a minimum contract period agreement allowing the costs to be amortized over 1 or 2 years. If you’d like more information on what we can do in this area please feel free to contact us. Related Information:JBO Communications Business Terms and Conditions. |